Shipping policy

Shipping Policy

If you are in Netherlands, shipping cost would be €6,95. If you are in the EU, shipping costs are €12,95 per order. If your order is above 150€, shipping is on us!

We aim to dispatch all orders within 7 working days subject to production, credit clearance, and address verification.

Shipments are insured whilst in transit from our warehouse until the parcel is signed for, at which point responsibility for your purchased goods passes to you.

The tracking information will be sent to you via email. If your tracking information is not available, please email hello@lozee.nl. 

Lozee is not responsible for lost/stolen parcels. To ensure that your order reaches you as quickly as possible, please provide us with a telephone number.

Any orders sent out that cannot be delivered will be returned to us and the customer will bear the costs for re-delivery.

A charge will be incurred should you not be present during the specified delivery window or if the driver is required to wait. We cannot take responsibility for delays due to customs clearance or payment transactions.

Please be aware that during our sale and busy periods deliveries can take longer. From time to time, we run free shipping promotions. To be notified of any

promotional codes or other offers valid on our site via email, simply sign up to our newsletter.

All orders come with a tracking code so you will be able to follow your order on its way to you!
Do note that delays on shipping times would depend on your country and postal code.